Q: DO WE NEED TO BRING CASH OR ARE CREDIT/DEBIT CARDS ENOUGH?
A: In Izamal, cash is the most common form of payment. Mexican Pesos and US Dollars are accepted everywhere, however it is recommended to carry smaller denominations of money as some local companies often go unchanged. $ 100 dollar bills are not generally accepted in the area.
Q: HOW CAN I HAVE MY BELONGINGS PROTECTED IN MY ROOM?
A: Each room is equipped with a small complimentary safe box, completely suitable for storing small items such as passports, jewelry, small tablets, etc. It is worth mentioning that the hotel is not responsible for valuables that are left out of the safe.
Q: WHICH ARE THE OPTIONS IN IZAMAL IF I NEED MEDICAL ASSISTANCE
A: 24 Hour medical services.
Q: ARE THERE ANY OPTIONS TO ENJOY A RELAXING MASSAGE?
A: If you would like to book a massage please let us know and we will reserve a qualified massage therapist for you. This service is next to our fountain and must be reserved at least 72 hours in advance.
Q: HOW WIDE ARE THE OPTIONS IF I WANT TO HAVE A LUNCH OR DINNER OUTSIDE THE HOTEL?
A: Izamal has various delicious restaurants placed in the town that our Concierge can recommend (haciendasacnicteyahoo.com)
Q: IT IS POSSIBLE TO TRAVEL TO IZAMAL WITH MY FAMILY?
A: Hacienda Sacnicte is a family run hotel and we accept children of all ages. Please note that children over 12 years of age will be considered as an extra person if the maximum occupancy of the room is exceeded.